Last updated: September 22, 2026
I want you to know what happens after checkout. Here’s how shipping works at RANGEHEART. If something isn’t clear, get in touch and I’ll help. — Max
When will my order ship?
Getting an order ready and getting it to your door are two different stages. Check the product and checkout for the preparation time and delivery estimate that apply to your order. If a timing estimate isn’t shown, contact me before paying so I can confirm it.
After checkout, you’ll receive an order confirmation. Once your parcel is dispatched, a shipping email will include tracking. A label can be created before the carrier’s first scan.
How much does shipping cost?
Standard shipping to the United States and Canada is free on orders of US$100 or more after discounts and before taxes. Standard shipping below US$100 is US$12. These thresholds are in US dollars; checkout shows any supported currency conversion. Optional express services, where offered, cost extra.
Choose any three tees for US$100 or any three hoodies for US$190 with our buy-two-get-one-free offer. Both bundles include free standard shipping to the US and Canada. Choose each design, color and size. Tees and hoodies qualify separately; add all three items in the same category to receive the automatic discount.
Where can I order from?
Checkout shows the destinations currently supported. If no shipping method appears for your address, contact me before ordering. Delivery estimates can vary by destination and aren’t guaranteed arrival dates.
Can I update my address or cancel?
Email maximehoule100@gmail.com as soon as possible with your order number and the change you need. I’ll check the order’s status and confirm what can still be changed. Changes aren’t guaranteed once a parcel has been dispatched.
What if my order is delayed?
If preparation is delayed, I’ll contact you with an updated estimate and your options, including cancellation and a refund where applicable. If a shipped parcel is running late, send me your order number so I can help check with the carrier.
Tracking says delivered, but I can’t find it
Check the delivery address, safe places around your door, and whether someone at your address accepted it. If it still hasn’t turned up, contact me and I’ll help investigate. A tracking status alone doesn’t remove any rights you have under applicable law.
Are duties and import taxes included?
Review checkout for taxes and duties collected with your order. If import charges aren’t collected there, your destination may charge them separately. Contact me before ordering if you need help understanding the total.
Something arrived damaged or incorrect?
Email your order number and photos of the item and packaging. See Returns & Exchanges for the next steps.